Alloo Locator – Privacy Policy

Last updated: September 28, 2026

This Privacy Policy explains what information the Alloo Locator mobile app (“Alloo Locator”, “the app”, “we”, “us”, “our”) collects, why we collect it, who can see it, how long we keep it, and the choices and rights you have.

Alloo Locator is a family location-sharing app. Its purpose is to let members of a private family group (“circle”) who have chosen to join share their location with each other, receive place alerts, chat and ask for help in an emergency.

1. The short version

• Your location is shared only with the members of the circles you join. Nobody can join your circle without an invitation code.
• Everyone in a circle can see that location sharing is on. The app does not hide itself and does not work in secret.
• The app does not take photos, record video, or listen to your surroundings. The microphone is used only when you record a voice message or a Ring Loudly message yourself.
• We do not sell your personal information and we do not show ads.
• You can delete your account and data at any time from Settings in the app.

2. Information we collect

2.1 Account and profile information

• An anonymous account ID created automatically when you start the app (you do not need to register with an email address or password)
• The name you choose and, if you add one, a profile photo
• Email address and phone number, only if you choose to enter them
• Circle names and your membership in circles
• Whether a device is set up in Child Mode

2.2 Location information

• Precise location (GPS) of your device, including in the background, when location sharing is on. This is the core feature of the app. It is used to show your position to your circle, send place arrival/departure alerts, attach your location to SOS alerts, and build your location history (timeline).
• Places you save (for example “Home” or “School”) and their location.

2.3 Messages and audio you create

• Chat text messages and voice messages you send to your circle.
• Ring Loudly / Speak Loud voice messages you record and send to a family member’s device.
• SOS alerts you send.

2.4 Device status information (shown to your circle)

• Battery level and charging state
• Whether the device is on silent / volume level
• Whether the device is currently in a phone call (used for the “in call” status; the app does not read call logs, phone numbers of callers, or the content of calls)
• Activity type (for example still, walking, driving) from the device’s activity recognition
• Online status and time of the last update

2.5 Technical and usage information

• Device model, Android version, app version, language and time zone
• A unique app/device identifier and a push-notification token
• App usage events and performance data (via Firebase Analytics)
• Crash reports and diagnostic logs (via Firebase Crashlytics and Loggly)

2.6 Purchase information

If you subscribe or buy something, Google Play processes the payment. We do not receive your card or bank details. We receive and store the purchase record (product, order ID, purchase token, date, status) so we can unlock Premium features and restore them on your devices.

3. What the app does not do

• It does not remotely turn on the camera or microphone of another person’s device, and it does not take photos, videos or audio recordings of anyone’s surroundings. (Earlier versions of the app had such features. They have been permanently removed.)
• It does not read your contacts, SMS, call logs or calendar. It does not browse your photo gallery; it only receives the single photo you pick yourself when you set a profile photo.
• It does not run hidden or disguised on a device.
• It does not collect sensitive data such as health, religion, political opinions or ethnicity.

4. Device permissions and why we ask for them

You can grant or revoke every permission in your device settings. Some features will not work without them.

• Location (precise and approximate), including background location: to share your location with your circle, place alerts, SOS and history.
• Physical activity (activity recognition): to show whether a member is still, walking or driving, and to save battery by updating less often when still.
• Microphone: only while you record a voice message or Ring Loudly message.
• Camera: only when you take a profile photo.
• Phone state: only to know whether the device is in a call, to show the “in call” status and avoid ringing loudly during a call.
• Notifications: to deliver alerts, messages and SOS.
• Run in background / ignore battery optimization / start at boot: so location updates and alerts keep working when the screen is off.
• Storage (older Android versions only): to save temporary files such as voice messages and profile photos.

5. How we use your information (and legal bases)

We use your information to:

1. Provide the app’s features: family map, location sharing, history, place alerts, SOS, chat, Ring Loudly, Child Mode.
   Legal basis (EU/UK): performance of our contract with you.
2. Process location data, including background location.
   Legal basis: your consent, which you give by granting the location permission and joining a circle, and can withdraw at any time.
3. Manage subscriptions and purchases.
   Legal basis: performance of contract; legal obligations (tax/accounting).
4. Keep the app working and secure: fix crashes, investigate errors, prevent abuse.
   Legal basis: our legitimate interest in a reliable, secure service.
5. Understand how the app is used in aggregate and improve it.
   Legal basis: legitimate interest (or consent where required by law).
6. Respond to your support requests.
   Legal basis: legitimate interest.
7. Comply with the law.
   Legal basis: legal obligation.

We do not use your information for advertising, and we do not use it to make automated decisions that have legal or similarly significant effects on you.

6. Who can see your information

6.1 Members of your circles

Members of a circle you have joined can see your name, profile photo, current location, location history, place arrivals/departures, battery level, silent mode, in-call and activity status, and the messages and SOS alerts you send them. You can leave a circle at any time, and they will stop seeing new information from you.

6.2 Service providers

We use the following providers to run the app. They process data on our behalf and may not use it for their own purposes:

• Google Firebase (Google LLC / Google Ireland Ltd): sign-in (Authentication), database (Cloud Firestore), file transfer and profile photos (Cloud Storage), push notifications (Cloud Messaging), analytics (Google Analytics for Firebase) and crash reports (Crashlytics).
• Google Maps Platform: to display maps and addresses.
• Google Play: app distribution, payments and subscriptions.
• Loggly (SolarWinds): diagnostic logs for troubleshooting.
• Our own server, hosted in the United States: stores purchase records and generates/checks circle invitation codes.

6.3 Legal reasons

We may disclose information if required by law, court order or a valid request from authorities, or when needed to protect someone’s safety.

6.4 Business transfers

If Alloo Locator is sold or merged, your information may be transferred to the new owner, who will be bound by this Policy or will notify you of any changes.

We do not sell your personal information, and we do not share it for cross-context behavioral advertising.

7. How long we keep your information

• Location history, voice messages and Ring Loudly recordings are sent between circle members as encrypted files. They pass through our cloud storage only until the recipient’s device downloads them, and are then deleted from the server. After that they are kept only on the members’ devices, in an encrypted local database.
• Your profile (including profile photo), circle membership, saved places and most recent location are kept on our servers while your account is active, and deleted when you delete your account.
• Purchase records are kept as long as required for accounting and tax law.
• Analytics data: up to 14 months. Crash reports: up to 90 days. Diagnostic logs: up to 7 days.

8. Deleting your account and data

You can delete your account at any time in the app: Settings > Delete my account. This removes your profile, the circles you created, your circle memberships and your stored files from our servers, erases the data on your device, and notifies your circle members that you have left.

If you can no longer access the app, email info@appalloo.com with the subject “Account deletion” and the name you use in the app and your circle name. We will delete your data within 30 days.

Purchase records we must keep by law (see section 7) are retained for the required period and then deleted. Uninstalling the app alone does not delete your account.

9. Children

Alloo Locator is intended to be set up and managed by parents and legal guardians. Children may use the app only in a circle created by their parent or guardian, who is responsible for setting up the child’s device (for example in Child Mode) and for giving consent on the child’s behalf.

A child’s device shares the same kinds of information as any other member (location, battery, device status, messages) and only with the members of the family circle. We do not use children’s data for analytics profiling or advertising, and we do not knowingly allow children to create accounts on their own.

A parent or guardian can review, remove or delete a child’s information at any time by removing the child’s device from the circle or deleting its account, or by contacting us. If you believe a child is using the app without a parent’s permission, contact us and we will delete the information.

10. Security

• Data between the app and Google Firebase is encrypted in transit (TLS).
• Location history and audio files are encrypted before upload.
• Data stored on your device is kept in an encrypted database (SQLCipher).
• Access to our systems is limited to what is needed to run the service.

No system is 100% secure. If a data breach affects your personal information, we will notify you and the authorities as required by law.

11. International transfers

Our providers may process data in the United States, the European Union and other countries. When personal data from the EEA, UK or Switzerland is transferred outside those areas, we rely on appropriate safeguards such as the EU-U.S. Data Privacy Framework or the European Commission’s Standard Contractual Clauses.

12. Your rights

12.1 Everyone

You can view and edit your profile in the app, leave circles, turn off location sharing, revoke permissions, turn off notifications and delete your account.

12.2 EEA, UK and Switzerland (GDPR)

You have the right to access, correct, delete, restrict or object to the processing of your personal data, the right to data portability, and the right to withdraw consent at any time (this does not affect processing done before you withdrew it). You also have the right to complain to your local data protection authority or to our lead authority, the Hellenic Data Protection Authority (www.dpa.gr).

12.3 United States residents (California and other states)

Under the CCPA/CPRA and similar state laws, you have the right to know what personal information we collect and how we use and disclose it, to access, correct and delete it, and to opt out of its sale or sharing. We do not sell or share personal information for cross-context behavioral advertising. We will not treat you differently for exercising your rights.

Categories collected in the last 12 months: identifiers (name, optional email/phone, device and account ID); commercial information (purchase records); internet or electronic activity (app usage, crash logs); precise geolocation (sensitive personal information, used only to provide the app’s features); audio information (voice messages you choose to send). Sources: you, your device and circle members.

12.4 How to exercise your rights

Email info@appalloo.com. We may need to verify your identity. We will answer within 30 days (GDPR) or 45 days (CCPA), extendable where the law allows. You can use an authorized agent; we may ask for proof of their authorization.

13. Changes to this policy

We may update this Policy. We will change the “Last updated” date above, and if the changes are significant we will notify you in the app before they take effect.

Please also read our Terms of Use.

14. Contact us

Appalloo Apps
Greece
Email: info@appalloo.com
Web: www.appalloo.com/ContactUs.html